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Study: Community navigators can reduce the high cost of ‘superusers’ in hospital settings

Written by Communications and Marketing

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Patients who use high levels of hospital services are a costly burden on the healthcare system, but a new study suggests that pairing them with community navigators can help. Researchers from the University of Tennessee Health Science Center and Methodist Le Bonheur Healthcare studied the role community navigators can play in reducing the burden of “superusers” and found that the intervention reduced their encounters by 39%.

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