Faculty & Staff,
On Thursday, July 17th, ITS will continue the replacement of the Cisco NAC with ISE (Identity Services Engine) in the Pharmacy Bldg & the RBL (Regional Biocontainment Laboratory) facility. We expect on the following Tuesday (7/22), additional buildings will be transitioned, to complete this project in all primary teaching facilities before the August semester starts. Please check the ISE rollout schedule at https://www.uthsc.edu/ise/schedule.php for a complete list of buildings & scheduled rollout dates.
Thanks in advance for your cooperation…
UTHSC Information Technology Services
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ITS is replacing the NAC with ISE across the UTHSC campus.
We need your help to ensure a smooth transition on your building’s rollout date.
NOTE: ALL users must update their NAC agent & Sophos AntiVirus at www.uthsc.edu/ise
Macintosh Users: https://www.uthsc.edu/ise/macos.php
Wired-LAN Mac OS X desktop/laptop users will have to manually configure their machine. The instructions for configuring your computer vary depending on which version of the Mac OS X operating system you are running. Please enter the link below for your Mac OS version for further instructions.
Mac OSX 10.5.x https://www.uthsc.edu/ise/docs/installOSX-V10.5.8.pdf
Mac OSX 10.6.x https://www.uthsc.edu/ise/docs/installOSX-V10.6.8.pdf
Mac OSX 10.7.x https://www.uthsc.edu/ise/docs/installOSX-V10.7-9.pdf
Mac OSX 10.8.x https://www.uthsc.edu/ise/docs/installOSX-V10.7-9.pdf
Mac OSX 10.9.x https://www.uthsc.edu/ise/docs/installOSX-V10.7-9.pdf
Windows desktop/laptop computers should be re-booted 1st thing in the morning on the day your building is switched over, then the user will be prompted to download and update the ISE agent. This updated agent is required for continued network access.
LINUX Users: https://www.uthsc.edu/ise/linux.php
Complete LINUX instructions provided at the link above.
IF YOU HAVE QUESTIONS, PLEASE CALL THE HELP DESK AT #8-2222