Check out our RingCentral Quick Reference Guide for information on:
Ask RingCentral
RingCentral Support (including instructions and FAQs)
Printable .pdfs
Getting Started on Your Phone
- Introduction to the RingCentral app
- Making Calls and Checking Voicemail
- Transferring Calls
- Adding Contacts
- Updating your Voicemail Greeting
- Forwarding Voicemail Messages to Email
- RingCentral App for Mobile Basics
Getting Started on Fax
Advanced Instructions
| Feature | Description |
|---|---|
| Configuring Important Settings in the RingCentral App | Set Your Notifications and Audio Preferences, Set Your New Message Badge Count, Configure Your Caller ID, and Update Your Emergency Address |
| Setting Your Phone Preferences | Setting Your Phone Preferences and Updating Your Availability Status |
| Calling Using the RingOut feature | Connects your calls using your incoming call carrier minutes instead of mobile data or Wi-Fi. |
| Using the Call Park Feature | Allows RingCentral app users to place a call in a Public Call Park location and have a different user pick up the call, by dialing the park location extension generated by the system. |
| Configuring Your Extension’s Call Handling & Forwarding Settings | Configure where to receive incoming calls in the RingCentral online account. |
| Configuring Custom Answering Rules for Your Extension | Performs specific call-handling actions based on your defined conditions. This saves you time and effort in reconfiguring the standard call handling settings, just to meet specific conditions. |
| Accessing Your Extension Settings | Conveniently change your extension’s user details, call handling, and greetings without having to re-enter your login credentials in the RingCentral online account |
| Using Call Flip | Lets you transfer or “push” a live call between your extension’s assigned call forwarding devices, including home phones, desk phones, and smartphones, without interrupting the call. |