As we move to RingCentral, many users have requested a desk phone in addition to the application, which has been provided at no cost. The absorption of this option has proven to be unsustainable. Thus, as of March 1, users requesting desk phones must pay the cost of the equipment and installation. The only exceptions will be for phones directly related to campus safety (ex., police dispatcher phones, lab phones, etc.) and for users who process credit card payments by phone. See the university phone policy for more details.
New telecommunications pricing will be published soon. Until then, no additional phones will be deployed except in specific cases. To request a phone once they are available again or to get RingCentral assistance now, including in-person or virtual training sessions for your unit, submit a TechConnect ticket. RingCentral training also is available in the TechConnect knowledge base.