Information Technology Services (ITS) and the Teaching and Learning Center (TLC) are happy to announce the newly formed Teaching & Learning (TL) Product Management team to enhance support for Blackboard, ExamSoft, and other academic technologies at the university.
This team comprises four existing staff members who together not only will be able to provide greater coverage of technology needs with existing products and services but also expand the university’s ability to take on additional tools in the future as needed.
As part of the creation of this team, the academic technology consultant role currently held by Jennifer Stewart moved to ITS from TLC. Serving as the TL Product Manager, Jen will continue to plan and manage major educational technology upgrades and support the transition to Blackboard Ultra. Learning Management System Product Manager John Bozeman will continue to support Blackboard and other products as well. Tonya Brown will lead the team, and TL Technical Support Specialist Sarah Cheon will provide direct technical support for faculty as well as provide backup for Jen and John.
Please note TLC will continue to provide pedagogical support for faculty, including how to use technology to support teaching and learning.
We are excited about this organizational change and the opportunity to better serve faculty, staff, and students across the UTHSC campuses.