Information Technology Services (ITS) is pleased to announce the launch of our new IT chatbot, TechTriage.
TechTriage is designed to provide quick, convenient support for common IT-related needs and can be accessed directly through TechConnect.
Simply visit TechConnect and click the orange conversation bubble located in the lower-right corner of the home page to get started.
How TechTriage Can Help
Use TechTriage to:
- Find information available in TechConnect
- Get answers to basic IT troubleshooting questions
- Locate the appropriate service request to receive support from an ITS technician
TechTriage is a great first stop when you’re not sure where to begin or need quick guidance.
Need Additional Help?
As always, you can also get IT support by:
- Calling the Service Desk at 901.448.2222
- Visiting the Service Desk in person on the 6th floor of the Lamar Alexander Building
We encourage you to give TechTriage a try and see how it can help support your IT needs.