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UTHSC ITS: Internet Service Provider upgrades


UTHSC’s Internet Service Provider (ISP) notified the ITS Infrastructure group that they will begin upgrading fiber-optic infrastructure to the UTHSC campus & across the metro area on Monday, September 24th, at 11pm.
While this work will be performed over 4 consecutive evenings, 24th – 27th, the UTHSC campus should maintain Internet connectivity throughout the maintenance windows.  An Internet outage is not expected due to UTHSC’s redundant network design, but the possibility of a brief 10 minute outage is included in the ISP upgrade maintenance scope of work. A brief outage is a possibility.
Thanks for your cooperation as ITS & it’s partners continue working to improve the campus network infrastructure.
UTHSC Help Desk
1-800-413-7830 or (901) 448-2222
Email: helpdesk@uthsc.edu