On Wednesday, Sept. 24, ITS will continue the upgrade of the Cisco NAC with ISE (Identity Services Engine) in the Regional One Medical Complex (which includes the Adams Pavilion, Chandler, Turner Tower, Rout Center for Women and the MedPlex areas of the complex). We expect additional buildings will be transitioned on the following Tuesday, 9/30. Please check the ISE rollout schedule at https://www.uthsc.edu/ise/schedule.php for a complete list of buildings & scheduled rollout dates.
Thanks in advance for your cooperation…
UTHSC Information Technology Services
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ITS is replacing the NAC with ISE across the UTHSC campus.
We need your help to ensure a smooth transition on your building’s rollout date.
NOTE: ALL users must update their NAC agent & Sophos AntiVirus at www.uthsc.edu/ise
Macintosh Users: https://www.uthsc.edu/ise/macos.php
Wired-LAN Mac OS X desktop/laptop users will have to manually configure their machine. The instructions for configuring your computer vary depending on which version of the Mac OS X operating system you are running. Please enter the link below for your Mac OS version for further instructions.
Mac OSX 10.5.x https://www.uthsc.edu/ise/docs/installOSX-V10.5.8.pdf
Mac OSX 10.6.x https://www.uthsc.edu/ise/docs/installOSX-V10.6.8.pdf
Mac OSX 10.7.x https://www.uthsc.edu/ise/docs/installOSX-V10.7-9.pdf
Mac OSX 10.8.x https://www.uthsc.edu/ise/docs/installOSX-V10.7-9.pdf
Mac OSX 10.9.x https://www.uthsc.edu/ise/docs/installOSX-V10.7-9.pdf
Windows desktop/laptop computers will need to be re-booted the day ISE comes to your building, & users will be prompted to download and update the agent on the day your building is switched over. This updated agent is required for continued network access.
LINUX Users: https://www.uthsc.edu/ise/linux.php
Complete LINUX instructions provided at the link above.
IF YOU HAVE QUESTIONS, PLEASE CALL THE HELP DESK AT #8-2222