ITS has begun the process of modernizing the university’s telecommunications system. This move will increase functionality and extend your office phone services to multiple devices, ensuring you never have to miss a call wherever you are.
As the first phase of this transition, the campus will switch to a new voicemail system on Friday, July 24, at 5:30 pm CST. How you access your voicemail and most of the menu commands to check messages, set greetings, etc. will remain the same. Additionally, any messages you have at the time of the switchover will be retained.
After the switchover, you will be required to go through a brief voiced-guided setup the first time you check your voicemail. More details will follow as the switchover date nears.
The change will not affect phone forwarding.
Please contact the Helpdesk (901.448.2222/800.413.7830 or email@example.com) if you have questions.