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TechConnect Knowledge Base: It’s like Google for ITS Information!

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We introduced you to TechConnect last summer, and since then, we’ve been talking about our excellent knowledge base. But we are nerds, and we realized you might not even know what a knowledge base is or why you should use it!

The TechConnect Knowledge Base is a reservoir of information about UTHSC technology. 

We have instructions for everything from how to get what you need if you are new to campus to how to purchase hardware and software.

Think of it as Google for UTSHC ITS. Just click in the search bar, enter a few keywords, and TechConnect finds the article for you!

Why we need a knowledge base

  • Users often like to look information up for themselves
  • New hires can learn more about UTHSC apps and instructions
  • For things you only do once a year and need to look up
  • Get more personalized experience than with generic software instructions

So even if you aren’t a nerd, check out our knowledge base articles. Rate our articles through the Feedback option so we know how we are doing. And, if you notice something we are missing, please let us know at its@uthsc.edu.