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Saving Your Zoom Recording and Retrieving a Passcode


There are four ways to save your Zoom Recordings: on your local hard drive, in the Zoom Cloud, on OneDrive, or on SharePoint.

We DO NOT recommend you save meeting recordings to the Zoom Cloud for two reasons.

  1. The Zoom Cloud is NOT as HIPAA-compliant like OneDrive and SharePoint. Even if you think no one is going to mention HIPAA, FERPA, PII, etc. information, better safe than sorry.
  2. Recordings in the Zoom Cloud are generally deleted after 120 days. You don’t want to save a recording there only to find it gone when you need it.

Want to learn how to map your Zoom recordings to OneDrive or SharePoint?  Visit Mapping Zoom Recordings.

But, if you have saved recordings to the Zoom Cloud and do not remember the passcode to give to others for access, try these steps:

  1. Log into the Zoom cloud by going to https://tennessee.zoom.us/recording.
  2. Click the Share button beside the recording for which you need the passcode.
  3. The passcode will be listed as dots. To see it the passcode, click on the eyelash icon.
  4. You can click the Copy Sharing Information button and paste that in an email to the person requesting the passcode. The person will get both the recording link and the passcode to view it.

If you have any difficulties, please visit the Zoom webpage for more information or contact the Helpdesk at 901.448.2222.