As we start transitioning people to RingCentral (our new Voice Over IP telephone system), we have had questions about headsets.
RingCentral calls work on any of your devices (computer, phone, tablet). And, just like a Zoom or Teams meeting, the sound comes through your device.
If you are in a public space that requires privacy for your phone calls, you may choose to get a headset, which can be ordered through HSC Hub. Learn more about your headset options in our Using a Headset with RingCentral article.
But it is totally up to you as to whether you use a headset with RingCentral or not – it is not a requirement.