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Reducing your Duo challenges


As ITS increases the number of UTHSC software applications and services that require Duo two-factor authentication for login, there are ways you can minimize the number of Duo challenges you receive:

  1. Select the “Remember me for 7 days” option on the Duo screen to stop challenges for that specific application for the next seven days. Please note this is computer- and browser-specific as well.
  2. Using the same browser window will reduce the number of Duo challenges, even as you log in to multiple applications throughout the day.

Visit uthsc.edu/its/information-security/duo/ or contact the Help Desk (901.448.2222/800.413.7830 or helpdesk@uthsc.edu) if you need assistance with Duo.