National Association for Healthcare Quality Virtual Conference Opportunity September 8, 9, 10, 2014

Where: General Education Building (GEB) auditorium Room A104, at 8 S. Dunlap St.

When: Sessions are listed below:

• Monday, September 8^th   8:00 am – 9:45 am. Marty Makary, MD presents: The Transparency Revolution: Taking Quality to the Next Level
• Monday, September 8th 10:45 am-12 noon. Cathy Duquette, PhD RN NEA-BC CPHQ FNAHQ presents: Operational Excellence: It’s a Lifestyle, Not a Diet
• Tuesday, September 9^th  11:30 am-12:45 pm. Carole Pulaski, CPHQ presents: Multi-Disciplinary Approach to Improve HEDIS Scores for a Managed Medicaid Health Plan
• Tuesday, September 9^th 2:15 pm – 3:45 pm.John Toussaint, MD presents: Creating a High Reliability Organizational Culture
• Tuesday, September 9^th  4:15 pm -5:30 pm.  William Metzcar presents: ISO 9001: The Foundation for Performance-Based Accreditation
• Wednesday, September 10^th 7:30 am – 9:00 am. Jonathan B. Perlin, MD PhD presents: Interoperability, Big Data and the Promise of a Learning Health System
• Wednesday, September 10^th 9:15 am – 10:30 am. Hugh Morgan, CPHQ presents: How Anesthesia Clinical Outcomes Impact Patient Satisfaction and the Hospital’s Bottom Line