We recently switched 500 UTHSC users to RingCentral, our fabulous new Voice Over IP telephone system.
But only a little over 50% of those users have activated their RingCentral account. Once we switch you over, your desk phone will only work for a brief period.
So, if you notice your desk phone doesn’t seem to be working, check your email. You may be overlooking a RingCentral activation email.
If you need assistance with RingCentral, contact the Service Desk at 901.448.2222 or report an issue request through TechConnect.