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Did You Know That All UTHSC Employees and Students Now Have a Zoom Pro Account?


Did you know that all UTHSC employees and students now have a Zoom Pro Account? When you signed up for the Zoom HIPAA account in January 2021, your account was upgraded to a Zoom Pro Account! That means you now can host meetings over 40-minutes long and with over 300 people! Plus, you have the added protection of the HIPAA sub-group.

Here’s how you can verify that you are in the Zoom HIPAA sub-group:

  1. From within Zoom, click on the gear in the upper right corner under your initials.
  2. Click on Profile.
  3. Click on Edit My Profile. This will open a browser tab and ask you to authenticate with your NetID and password. You may need to go through Duo two-factor authentication as well.
  4. This will bring you to your Zoom Profile. Halfway down the page, under Meeting, you will see Personal Meeting ID.
  5. If it shows https://tennesseehipaa.zoom.us/ you are in the Zoom HIPAA sub-group!

If you don’t see HIPAA in the URL, please submit a UTHSC TechConnect request to have your account transferred.