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Cybersecurity – SCAM of the Week – MLGW is NOT calling about cutting off your utilities


This week’s scam hits very close to home. There are bad actors calling vulnerable MLG&W customers advising them their utilities will be disconnected “in 30 minutes” unless they give credit card number over the phone, or purchase prepaid gift cards for the caller.

Like many organizations, MLG&W only sends written notice regarding any type of termination of service. Any phone call received, especially one that conveys a sense of urgency, is most always a scam. MLG&W has a scam alert page established with announcements and tips.

These scammers are preying on the vulnerable, specifically the elderly. Spread the word about this scam to parents, grandparents, neighbors and friends. MLG&W is not the only utility company that is being spoofed. Hearing your utilities are being cut off captures everyone’s attention.

Also reported to abuse@uthsc.edu this week:

  • [Ext] *Personal Administrative Assistant Job Offer – classic too good to be true, wanting personal information from the recipient
  • [Ext] Task – spoofed name of someone on campus trying to start a conversation that would lead to the purchase of gift cards
  • [Ext] Due Invoices and Statements – trying to get the recipient to download a file
  • [Ext] ACH Payment D87272021 – this one is wanting to click a malicious link
  • [Ext]  (no subject line) – another spoofed name that asks if the recipient is available and what is their cell number.
    • Note on this one – we’ve blocked emails with certain subject lines, so now they are just not putting in a subject to get through our rules
  • [Ext] Friday, January 21, 2021 – trying to look like it is coming from the help desk, the email is actually from Indonesia.

Busy week for phishing on campus. Thanks for everyone for reporting these.

Stay safe and continue to #BeCyberSmart