Prepared: July 19, 2006
- All media inquiries must be referred to the director of Communications and Marketing. The vice chancellor of Public Relations, director and department staff will collaborate with administrators and faculty to identify and select the appropriate subject matter expert to respond to each inquiry. The Communications and Marketing staff is committed to providing timely, accurate and well-coordinated distribution of UT Health Science Center information in a clear and open manner.
- Internal college, department, division, unit or area communications and/or marketing personnel must consult with the Communications and Marketing Department prior to pitching stories to the media or otherwise soliciting media coverage. All such efforts need to be coordinated through the director of Communications and Marketing. In addition, all senior-level administrative personnel changes must be announced through Communications and Marketing.
- All media inquiries need to be in writing, detailing the subject matter, time frame of article, and questions. This information will be used to determine the subject matter expert and to minimize time in securing documents.
- Official records of The University of Tennessee must be reviewed on the premises with the director of Communications and Marketing or with his/her designee present. This is to eliminate the possibility of misplaced or altered documents.
- The University of Tennessee Health Science Center charges $.15 per printed page for all copies requested by the media, as per The University of Tennessee policy. The media representative will indicate which documents they wish to have copied. Every effort will be made to accommodate copying requests on the same day, taking volume of copies and timing factors into account.
- It will be the goal of the Communications and Marketing Department to answer media inquiries within 24 hours; however, by statute there is no limitation on response time.